Audit: maturity level of your contract management

Systematic Analysis

Over the years, we have captured our knowledge in extensive checklists that form one basis of our audits. The second basis is found in predefined, optimized process flows, which then serve as a basis for quickly identifying deviating structures. Thirdly, you benefit from our experience from a wide range of industries, so that we already have many solutions at hand. 

We focus on the following points in an audit.

• Organization of the projects and the company with regard to efficient claims management.
• Sensitivity of the employees regarding contractual processes.
• Claims mentality of employees.
• Communication of potential claims within the company.
• Status of standardized policies and procedures.
• Tools, methods and IT tools.
• Documentation of contractual and claim-related processes.
• Definition and implementation of claim strategies

Your participation

Of course, we need your help by providing us with information that is important for success. This includes, for example, specifications for your project management, guidelines from all affected departments, organizational charts and other documents in which the existing business processes are defined. In addition, typical contracts and standard terms and conditions in purchasing and contracting are other important sources of information, as are common customer orders, in order to determine the maturity of your contract management. 

Furthermore, it is necessary to conduct interviews with strategic employees in your company. Due to our optimized conception we are able to reduce this "disturbance" of your employees to a minimum.

The result

You receive a well-founded written analysis of the maturity of your claims management compared to an optimal target structure. We will provide you with recommendations on how to better exploit the commercial potential through optimal claims management.